ID: 1800250629112
Bambi Bed Introduced Bases in Different Fabrics
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I bought a bed base, headboard and mattress from Bambi. It was said that it would be delivered in 2-3 weeks. However, it was not delivered on the specified date, and the pandemic was used as an excuse. They called at the time of delivery and said they would deliver it on the weekend. However, they came and delivered it while I was at work on Friday. Since I didn't think there would be a problem, I accepted the delivery even though I was at home. Later, when I came home, I saw that the base and headboard were made with a different fabric than the one I chose. The fabric used was of very poor quality and the color was bad. I want to exchange or return it. I'm looking for help on how to proceed in this matter.
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