Türk Telekom internet is not working. It doesn't even open a fault record. — İfşa Et
ID: 2783609598880

Türk Telekom internet is not working. It doesn't even open a fault record.

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:name| complain | complaint
İHSAN 2 years ago
I'm having trouble accessing the internet and the ping is very high. I called customer service many times and reported my complaint. However, in a way that I did not understand, they said that they could not record a fault. They didn't give a proper explanation either. Even though they constantly call us while subscribing, they do not care about our complaints after subscribing. When we reach the customer representative, they offer ineffective solutions such as turning your modem on and off or making a wired connection. Moreover, when I want to cancel my subscription because the internet is not working, they ask for a cancellation fee. I will definitely not use Türk Telekom again.


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