ID: 2903615741308
Göldibi Suit Sapanca Dirty Dusty Bumbuz
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Definitely a place that doesn't deserve even 1 star for me. Cleanliness Hygiene - 0! First, we made an appointment by looking at Instagram POS and Reels, and when we went there by paying the deposit, they placed us in a house that had nothing to do with the images we looked at (the names of the houses were not in the descriptions in the images). It has a hot pool in the garden. .
We said we had to, let's go in, it wasn't clean inside, the inside of the coffee machine was dried out, they hadn't cleaned it, the electric gas was covered in dust and the duvet cover was full of hairs (when I told him, he said maybe the hairs were on the edge because you turned on the air conditioner, the air conditioner may have gone on the duvet cover with the air conditioner 😁 Anyway, there shouldn't be any hairs, we came early, you say wait, your room is being cleaned. Is this what you need to clean? ) We took the pictures and showed them, we were disgusted, we couldn't stay here, I paid in full for 2 days, we asked for a refund of 2800₺, or if there was another house with a pool, they said no, let's go there, and naturally we asked for a refund. We came from Istanbul and since we couldn't stay in Sapanca anyway, we had to pay the expenses. + Who are you to not refund my money because I did not use the money and service we paid? Supposedly it was closed for sale, if it was a nice house
1 Instagram post would be shared on reel
2 There were already available rooms when we went, but they were not full.
I told them they should have given me a receipt and then they did.
They do not accept reservations without a deposit anyway.
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