ID: 7379102668542
A COMPANY THAT SELLS DEFECTIVE AND DEFECTIVE PRODUCTS AND DOES NOT STAND BEHIND THEIR PRODUCTS
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The L sofa set we bought from Ergül Mobilya Düzce Dealer had an odor problem on its arms within the first week. The arms of the chair smelled strongly. Later, when we contacted the company about this issue, we were told that the service would come and take care of it. At that time, the seams of the seat came apart and one side collapsed. When the service came, they claimed that there was no smell in the arms and said that they could only replace the arms if we wanted. When we went to the dealer, they admitted that they had received a few other complaints about the odor problem in the handles. We wanted to replace the entire seat, but the company did not accept this, and although this was our legal right, they deliberately tried to victimize us and told us to go to the Consumer Rights Court if you want. In other words, they are deliberately trying to usurp our legal rights. We made our application to the court. We are waiting for the result, but be careful, NEVER, NEVER, NEVER get involved with this company. A visionless company that takes the few cents they get from you as profit and risks losing many customers. In addition, the Duzce Authorized Dealer of the Company said at first that he would not victimize us no matter what, but afterwards he remained silent, people who talk just for the sake of words but become dysfunctional when it comes to action, and a brand created by them.
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